Follow up review - despite a response from this company to my previous review saying they would finally make contact with us still the disgraceful lack of customer service continues! 5 emails now sent requesting a return - why a return cannot just be initiated is beyond me. Still no response - we're no further forward despite trying for the last 2 weeks to simply receive instructions on how to return an item to this company. Please avoid this company at all costs they are a disgrace!
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