The food is good and deliveries are mostly on time, but the customer service is poor and the website design is atrocious. Before signing up, they can't tell you what food is available. And when you sign up they want your credit card details BEFORE they tell you how much it'll cost, and no point do they even mention WHEN you'll be charged for it. Of course all this information is available in the FAQs section, which is inaccessible unless their AI directs you to it to answer your question. You can choose your meals, which is great, but there's no reminders of WHEN you can choose your meals. And the idea of a box of random fruit is good, but can't order just one box. It comes EVERY week. You can of course edit your orders for future weeks to remove it, but that removes it from the week you ordered it so you have to physical wait a week and remember to edit your order. So frustrating.
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My Food Bag is New Zealand’s weekly meal kit service. Come home each night knowing you’ve got everything you need to enjoy simple, healthy and delicious recipes made with fresh, locally sourced NZ ingredients and inspired by Nadia Lim
