I had a very frustrating experience with the company. I was enrolled in paper statements without my consent, which cost me two dollars a month. When I called to address this issue, they unenrolled me, but by then, four months had passed, and they accused me of requesting it when I hadn’t. They refused to refund the eight dollars I had been charged. The manager I spoke to even stayed on the line to prevent me from completing a survey about my poor treatment. Additionally, their customer service representatives had heavy accents that made it difficult to understand them. I am very dissatisfied with this company now. It's best to steer clear of them, as they seem to care little about customer service.
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Everyday People. Everyday Financial Solutions.
Fortiva® provides financial solutions that meet the needs of everyday consumers. We are committed to providing greater access to credit at fair terms with no surprise fees. The Fortiva® Mastercard® can help you confidently cover everyday expenses—even if you don’t have perfect credit and have been overlooked by other lenders. We are here to extend the credit you need to take the next step on your financial journey. Feel Empowered®
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