I had higher expectations and I’m quite let down. Given the costs, one would think that international shipping would cover customs fees, rather than placing the entire responsibility on the customer. I appreciate the brand's concept — the charms, bracelets, and necklaces are stylish and modern — but the quality fell short upon receiving my order. The most disappointing aspect was the color. I ordered the mega necklace and bracelet, and they appear almost orange, while the charm clasps and some charms are a completely different shade of yellow gold. I really don’t understand the choice to mix various gold tones; the result is quite unbalanced, and for the amount paid, it’s a significant disappointment. Additionally, after just a few uses, one of the clasps broke — something you wouldn’t expect from jewelry at this price range. I considered returning the items, but I didn’t, mainly because I feared I would have to pay for return shipping and customs fees for an international return. That said, the customer service was prompt and friendly, which is worth noting. Unfortunately, after all the impressive marketing and branding, I expected that same level of care and commitment to be reflected in the jewelry itself, but that was not my experience.
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