There are some reviews claiming that MyGermany is a scam site, and that was not at all my experience, (though I was terribly worried while waiting for my package after reading some of the reviews here) - So I want to leave an honest review of my experience, for those who may be here nervous about their packages and wondering about the legitimacy of MyGermany.It took a while, but I received my package today, and it came packaged safely- I am beyond thrilled & relieved.I found MyGermany's customer service to be very, very good. They always answered within 24 hrs on their work days. And they were always very kind.All in all, the process took about a month from when I ordered the item/had it shipped to MyGermany to receiving it today. And part of the delay was due to the item being marked as dangerous goods and getting held up by DHL while they waited for the shipper declaration from MyGermany. There were some bumps in the road, and a bit of nervous waiting, but I am super grateful for the service they provided.
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myGermany enables you to purchase any product from German online shops regardless where you are in the world! We meet this promise by providing you a German shipping address, individual customer service and package forwarding service. We purchase, pay, check, photograph, store, consolidate, repack & ship your items, and take over customs handling & the preparation of customs documents.See more
