Review Time
I allowed the company ample time to address my claim, but regrettably, they opted to overlook it. I'm sharing this to assist other customers in making a wise choice. Steer clear of them, or you risk losing money and facing disappointment.
I've been using this service since its early days in 2016. Today, I faced an issue with my consolidation request that caused me quite a bit of stress. I'm hoping for a prompt response from the team. Based on recent reviews, I really hope to hear back by today.
My shipments arrived at the warehouse on 25.05.2025 and were split into three packages. One was dispatched, but despite payment processing, I received no updates, and the package never arrived, leading me to cancel it. Even after cancellation, the shipping fee was not refunded. Additionally, one package disappeared from my account, and return requests for the other two have gone unaddressed for months. I reached out to customer support several times but received no response. To make matters worse, I was charged storage fees despite not receiving any service. After waiting for 7 months, I'm still without a resolution. I no longer want returns; I just want to collect my items from the warehouse, yet I still can't get any assistance. This has been an incredibly disappointing and stressful experience.
I've relied on this service for several years for shipping parcels from Germany. The platform is user-friendly, dependable, and efficient. Their team always responds quickly and professionally to any inquiries. Shipments are handled with care, often dispatched the very next day. Highly recommended for anyone seeking a trustworthy forwarding service!
Claim your business profile now and gain access to all features and respond to customer reviews.
myGermany enables you to purchase any product from German online shops regardless where you are in the world! We meet this promise by providing you a German shipping address, individual customer service and package forwarding service. We purchase, pay, check, photograph, store, consolidate, repack & ship your items, and take over customs handling & the preparation of customs documents.See more
evry.com
equifax.com
mayhemsolutionsgroup.com
ntsi.com
betterprotect.co.uk
fafreesebike.com
ogilvie-fleet.co.uk
aviapages.com
phonicarecords.com
nhrorganicoils.com