Our group of seven had a terrible stay in a Brighton apartment. The hot water was out for the entire three nights, and despite reporting it, no action was taken. We were told to walk 13 minutes to another property to shower, which was completely impractical. The apartment was dirty, uncomfortably hot, and noisy, with WiFi that stopped working. We paid for a premium property and received a poor experience instead. Offering a small discount on a future stay is insulting. Avoid this service!
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