My parcel never arrived, and after emailing customer services in regards to the issue, their response was that they refuse to give a refund or a reshipment of the item, and considered the matter 'closed' without investing the situation. The team are rude and dismissive, and lack any sort of respect for their customers. As a result of their poor behaviour and refusal of reshipment (I never asked for a refund) the theft of both the parcel and the monies taken by My Hair and Beauty have been appropriately reported to the relevant services and they will be investigated for both theft and the inability to uphold the consumer rights act of 2015. Please save your money and find another site to purchase your items. Ideally a company who wont steal from you and scam you
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At myhairandbeauty.co.uk we specialise in selling professional salon hair and beauty products at affordable prices.
Choose online from the comfort of your own home and let us do the rest, with delivery to your home usually with a few days. That right, professional salon hair and beauty products, online, from the comfort of your own home or workplace and delivered within a few days, that's the beauty of myhairandbeauty.co.ukSee more
