I signed up for the trial, paid the 0.50pm card check. Realised they had nothing I wanted or needed so I cancelled my subscription.
Months later I realized they'd been taking 9.99 a month for ages!
My attempts to communicate my issues and request for full refund were completely dismissed.
Then I posted a review on trust pilot giving them one star. They were in contact almost immediately apologizing and offering a full refund, which I received within 2 days.
Be very careful signing up to these things, they have complex policies that mostly leave you screwed! But sometimes perseverance pays off.
Their service is poor, customer service absolutely awful, but did accept my request after the bad review 🤷
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