The service from this company has been remarkably unsatisfactory.Hello, I've reached out to them numerous times since December about my order placed on 12/14/25.Order Number: 90404Tracking ID: 9742484657Their support agents, Nour and Mariam, consistently provide the same message:I'll update you promptly once I receive confirmation, outlining the status and next steps. I appreciate your patience and sincerely apologize for any inconvenience caused. Feel free to contact me if you need further assistance; I'm here to help.This response offers no assistance, as a month has passed with no resolution. My order is still undelivered, and I've had to persistently follow up without any proactive communication or concern from the company. It's a disappointing customer service experience overall. ☹️ I even requested a refund due to the lack of updates, but I received no reply. Such behavior is extremely disheartening. Avoid this company; don't be misled by positive reviews here, as you may end up regretting your misplaced trust.
Claim your business profile now and gain access to all features and respond to customer reviews.
