I placed an order for a necklace for $94.58 on December 10, but did not receive it by the expected delivery date. After reaching out via email, I was informed that the shipment was held up due to an incorrect address. I provided the correct address, yet the package was still not delivered. They advised me to contact the shipping service directly, which revealed that the package had been returned to their facility in Thailand since January 10. Despite my repeated requests for a refund, they only offered to let me handle the shipment issue or receive a gift card for future purchases. This order has been poorly managed for over a month, leaving me feeling cheated out of my $94.
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MYKA (Theo Grace) specializes in personalized jewelry gifts, celebrating life’s most special moments.
Established in 2006 and known for its unique, handmade designs, we pride ourselves in taking care of every step of our process before your keepsake arrives to you.
Each MYKA piece touches the hands and hearts of the entire team from in-house design to being hand-wrapped with love to your doorstep.
We are dedicated in creating collections of quality materials and ethically sourced diamonds that hold meaning.
Whether you are treating yourself or searching for a gift for something special, discover the perfect gifts for all your loved ones for any occasion.
We are transitioning from MYKA to Theo Grace. You may know us under either name, depending on your location.
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