I spotted an ad for some fun pillowcases featuring my spouse's favorite movie. Quality of product (now that it has finally arrived) meets average expectations.
Issue is with shipping surcharges and non-responsive customer service.
I paid extra for expedited shipping to ensure arrival before an upcoming holiday. The checkout system said regular shipping might arrive in 3 days, but paying the expedited upcharge would ensure arrival in 2-3 days. It took 8 days to arrive, thus making my gift 4 days late. :(
When i inquired because the package hadn't arrived by the holiday, the only response was to to point me to a tracking number with a non-apology saying it was DHL'S fault. i politely asked for a refund of the expedited shipping upcharge, since obviously the box wasn't expedited. I'm still waiting for a reply 4 days later.
This doesn't seem a trustworthy store. Certainly you should not expect on-time delivery
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