I discovered a selection of high-quality door hardware that was currently in stock on this website. Upon placing my order, I promptly received a billing and a receipt for the same.A week later, despite the absence of any shipping information, I contacted MyKnobs.com and was informed that the shipment would not be delivered for a period of six to eight weeks. They further stated that the cancellation would be effective on Monday, as I was unable to wait for such an extended timeframe.Upon re-contacting the company, they maintained that the door hardware was still in stock, despite the website indicating a shipping time of six to eight weeks. The representative informed me that the shipment had already been dispatched. However, this was a falsehood, as I did not have a tracking number at the time. I once again requested that the order be canceled.Later that day, I received a return authorization with a validity period of only fourteen days. This is puzzling, given that I do not possess any product or tracking number.Subsequently, I received a tracking number generated by MyKnobs.com, but it was merely a label. The items had not been received by UPS.Buyer be ware of this site
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