I came to write a review of my experience and notice that I apparently am not alone!I made a sizeable order of switchplates. They didn't fit so I called to request a return. It's an odd process and in no way intutitive, but I sent the things back on my own dime. They said they never received them which is absolutely bogus as I sent it via USPS and tracked it. The customer service is terrible. From reading others experiences, it seems like they will just accept the return and lie and say they never received it and not refund your money.Stay far far far away,.
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