The company incorrectly filled my order and refused to correct their mistake. I ordered a right handed door handle and was sent a left handed one. I contacted the company via chat and uploaded pictures to show that it was the wrong handle. They then had me upload pictures of the door, clearly showing the current (exact same door handle) handle as right handed. Instead of simply offering to send me the correct part, they told me that the door should have a left handed door handle based on the hinges. I asked how they knew that & the agent said they figured it out from the picture during the chat. I told the agent I wanted a right handed handle and that's what I ordered so they were still in the wrong. Instead, she told me I was wrong & they wouldn't correct my order. I will never order from this company again and not recommend them to anyone else.
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