myknobs.com

3.2
3.2 Based on 200 reviews

...

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Jayce Scott
Product not in stock.

Product not in stock.I orderd 16 knobs from this company as this was the only outlet that carried the knobs my client had chosen. After understanding the 3-5 days for handling, and paying extra for the 2 day shipping, 8 days later, no knobs. I made a call into the company, and the service rep said that they were back ordered. She DID offer to cancel the order for me, or we could wait. Why was there no information about being back ordered on the web site? Had I have known, I would have taken a different route. Now I have a MAD client, am stuck ordering different knobs from Amazon, and I still can not get paid from this kitchen remodel. MyKnobs.com service rep did cancel my order without any problem, but it still frustrates me. Call to check on the availibility of the product PRIOR to ordering...

1
Date of experience: Sep 01, 2021

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