Wow! I have to say, I was nervous about ordering knobs and hinges on line, but MyKnobs was incredible! What amazing customer services and the Emtek brass door knobs and hinges are beautiful and extremely high quality - and much cheaper thru Myknobs then through local knob companies I looked at. I first ordered the door knobs. I ordered one to make sure they would work and they were perfect. I then ordered the hinges in the same color (french antique brass)-but I ordered STEEL base hinges and not the brass hinges so the color was different enough to the knobs that I needed to reorder. MyKnobs made it so easy for me to return my steel based hinges and order the brass based ones. I did have to pay the shipping fee to return them, but they didn't charge me a re-stocking fee.And EVERYONE I talked to on the phone was so helpful and had clear notes about my order. The wait time on the phone can be a bit long- but if you hit option 5 they will absolutely call you back - and they were very quick about calling me back every time!I will absolutely use MYKNOBS if I need anymore hardware. They were awesome, have top-line products and customer service ALWAYS called me back quickly and were so helpful!
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