I paid $407 for an entryway doorknob and deadbolt My contractor installed it in my new door and tried the key. The key won't come out. I took it to a lock smith and he told me the deadbolt is faulty. I filed a complaint with Myknobs and it took over a week for them to respond. Myknobs told me they would assess the problem and get back to me. I complained about 4 more times and threatened to file a complaint with the attorney general. I received a return label from them. I decided to buy another deadbolt instead, only because it's easier and less time consuming. I'm still filing a complaint with the attorney general though, as $407 is A LOT of money to spend for faulty items.
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