mylabbox.com

3.3
3.3 Based on 181 reviews

myLAB Box is the first and only nationwide at-home STD testing service in the U.S. It empowers users to take control of their health with easy, affordable and convenient testing solutions for prevalent infection risks. The myLAB Box test service is avai...

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Anderson Morgan
The service fails to meet expectations.

The service does not fulfill its promises. They have misplaced and mishandled the samples I sent. For instance, I mailed two kits on the same day, and USPS confirmed they were delivered on that day. Initially, neither was marked as received on their site for several days. Eventually, the first kit was processed, but I was informed that the blood sample was inadequate and the urine sample had leaked. I followed the instructions precisely. The replacement kit for the mishandled samples has yet to arrive. The second test kit was either held or lost for an entire week and just now shows up on their site, a full fifteen days after I sent the kits, and seven days after they received it. To address my concerns, I had to visit urgent care for traditional blood testing. This service is incompetent and unresponsive.

1
Date of experience: Dec 15, 2025

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Business Details

  • myLAB Box is the first and only nationwide at-home STD testing service in the U.S. It empowers users to take control of their health with easy, affordable and convenient testing solutions for prevalent infection risks.

    The myLAB Box test service is available in all 50 states and produces lab-certified results as accurate as testing in a clinic or a doctor's office in just a matter of days. Championing the motto "Safe is Sexy" we offer you a solution with unprecedented ease, convenience and price and links testing to treatment faster than any other conventional and alternative testing method. Suitable for men and women, our service empowers you to detect infections early in or out of relationships and take better care of your health.See more

  • email customerservice@mylabbox.com
  • language https://www.mylabbox.com

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