I ordered this for my wife, it's been nearly a month and I never got an order confirmation and the device hasn't shipped, yet my card was charged.Customer service is nearly impossible to get ahold of, and Rosemarie always answers and has lied numerous times. She's assured me that it will ship within a few day on numerous occasions and yet it still hasn't. I finally told her I wanted to cancel the order and a full refund. She claimed she would escalate it to management and the refund would be approved in 1-2 days. It's been 4 days and the status is unchanged.This company will scam you out of your money, avoid at all cost.
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