You will think you are getting the device half off as part of a sale and just subscribing for a one time $8 subscription when in reality you can't cancel the subscription unless you pay off the rest of original price of the device through the $8 monthly subscriptions, pay off the rest of the original price of the device in a lump sum, or return the device back to them within four months. If you want to keep the device:It is either you keep paying the monthly subscriptions or you buy out the device by paying what they say you owe them- the original price of the device minus the "discounted" price you paid and the monthly subscriptions you have paid so far. If you want to return the device: You have to return it within the first four months after purchasing it, then they will refund you the amount you originally paid on the device itself but they will not refund you for the $8 subscriptions that you couldn't unsubscribe from while you had the device.Also, even if you are paying for the subscription they won't send you the gel pads that come as part of the subscription unless you reach out and request they send them to you. My experience:When I was buying it, I thought I was paying $29, a discounted rate and then also paying for ONE $8 monthly subscription. I thought the subscription could be canceled even if you only wanted the device, but you can't cancel it unless you 1) send the device back within 4 months,2) buyout the device for what they calculate you owe them that they deducted from the normal price of the device (from where you payed the supposed "discount" amount)3) pay the $8 subscription fee until the subscriptions you have paid for plus the "discounted" price you paid matches the original price of the device (even if you thought you were just paying $29 or $39 originally for the device as well as a one time subscription as a discount promo) No where when I was buying it did I see it tell me this before I hit purchase, though they say the website says you have to make monthly payments. Either the website needs to be more clear or it is "fine print" which we might miss which is still misleading, or it didn't say it anywhere. I don't know. Update: I emailed Rosemarie on the Livia email for a buyout link three days ago so I could stop paying these subscriptions and she has not set it to me yet. Last she responded she said she needed to forward my email to management to get their approval and I haven't heard back in three days.
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