I ordered a set of Brembo discs and pads for my Mercedes E-Class Saloon. When they arrived, I fitted the discs but upon opening the pads, realized they were not the correct ones, so I phoned them up and they gave me return instructions, I packed the pads carefully and returned them in their original box the next day. A few days later I received an email stating that due to the fact that the box seal was broken and the pads showed signs of wear, they wouldn't be refunding me. I immediately phoned them up and pointed out that the pads were brand new- and how could I have used them if they didn't fit my car? They went on and on about what a state the pads were in (total lies- they were brand new) and continued to refuse to refund me. I will never use this company again based on this experience.
Edit: After reading other similar reviews- I fully expect some BS response from the company thanking me for my feedback and reiterating that the pads had been used (which is a total lie- they don't fit my car- so how could I have used them?). This is no accident- its a deliberate policy by this very unscrupulous company- its basically fraud. I will be reporting them to Trading Standards.
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My Motor World offers an unbeatable range of car parts, car care and motoring accessories. Motor World, famous for its friendly staff and expertise has been a fixture on the British High Street for over 25 years, supplying drivers with a top-quality range of motoring supplies and car parts. Now online, My Motor World offers a wide range of leading brand parts, engine oils and car care products with a free-to-join membership scheme offering extra discounts and perks.See more
