The customer support experience has been incredibly frustrating. From the representatives to the managers, all I received was a consistent refusal to assist, claiming they had no authority to help or connect me with someone who could. It feels like a scam, forcing customers to waste both time and money. The option to exchange items seemed promising, but now it's being blamed on the vendor. As a loyal customer, this experience has made me reconsider my choices. Even other platforms provide better support than what I received from the escalation team. It appears that management is simply echoing the same lack of assistance. Being put on hold for hours only to be given a scripted response is unacceptable and feels like harassment.
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MYNTRA offers T-Shirts, Personalized Gifts and more in India. Buy online choosing from a vast collection of Photo Gifts and T-shirt Designs. International shipping available.