tried to cancel free trial day before due for renewal- never used the software-
told on easter weekend about renewal- closed all of easter- hence day before.
Waited 40 minutes- guys said he couldn't cancel and put me on hold and "accidentally "hung up on me.
Called back - waited the 30 minutes again - was advised it would be cancelled- asked for a case number 0295840 as it seems like this company is incompetent.
Charged next day.
Called back- waited 40 minutes- told that billing will call me in 4 days (monday) Today is monday.
Called back - waited 30 minutes - told that the account still has not been cancelled so can't transfer me to billing- sat on hold 50 mins - gave up and put in an ACCC complaint instead.
I'm done with you dodgy ahles.
Don't bother commenting- go fix it.
To everyone else here go complain to the ACCC
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