After using a budget cold plunge for about a year to test my commitment, I decided to invest in the premium model along with the chiller unit and an ozone cleaner. The quality is exceptional—very well constructed and robust. The customer service is outstanding as well; they are friendly and accommodating. When my ozone cleaner unexpectedly stopped functioning (possibly an electrical issue?), a couple of emails with their representative led to a replacement being sent out quickly. I can't praise their product or customer service enough. Highly recommended.
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