I placed an order for a one-person sauna on Black Friday. The order was processed, but there was no notification on the website or in the confirmation regarding stock availability. After 7 weeks and numerous excuses along with missed deadlines, we were finally informed that we might receive a dispatch date by next week, though there's still no clarity on when that will be. It seems we’re looking at a wait of 2.5 to 3 months since placing the order at the earliest. It's misleading to promote stock that isn't available without clearly indicating this on your marketing materials or website. The company continues to advertise on social media despite lacking the inventory to fulfill current orders. This is unacceptable.
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