After my initial purchase, I waited four consecutive days for an item that was promised each day, leading me to decide against ordering again. However, I ended up spending over £200 on more kits after getting excited about weaving in a local class. Again, there were significant delivery issues. Emailing the seller didn't resolve my problems; they need a contact number since the courier they use is hard to reach. Of three parcels, only two arrived late, and one came fully open with missing items. The company claims they cannot control what happens after parcels leave their facility, but they chose the unreliable courier. When I asked for compensation for waiting at home, they offered a discount on my next purchase. I find that unacceptable. The videos look appealing, but the poor service has left a bad impression, and I haven't even started any projects yet.
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