I ordered two perfumes in September; one has finally arrived, but the other is out of stock, which I wasn't informed about during the ordering process. I'm very disappointed, as it was intended as a birthday gift that I ordered a month in advance. In my last email, I requested a refund for both items due to the lack of communication; I only received an update three days later saying one had been shipped. I won't be using this service again. I understand there may be stock issues, but improved communication is essential, and items should be removed from the website if they cannot be fulfilled.
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