The customer service is absolutely terrible. I ordered a book for my partner on March 11 to ensure it would arrive for Mother's Day, but it still hasn't arrived. The order status just says 'shipped - no tracking information available.' I reached out to customer support two days ago and have received no reply. The only email I’ve ever received was the confirmation of my order. I've now ordered from another company and expect to receive a refund. I will never use this service again and advise others to avoid it as well. It's now April 8, four weeks since my order, and I'm still waiting. I've initiated a chargeback with my bank due to the lack of response.
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We print your personal photobook! It's fast and easy...create a wonderful book with the free software for MAC and PC! We process your digital images with the highest quality and most advanced technology!
