Review Time
Slow delivery. Awful quality control. Then if you raise an issue, they don’t care. They told me, after delivery took ages and I missed the person birthday; that they don’t have to give a refund. As I had been inconvenienced, I asked to return the faulty product at their cost and I requested a refund. This ping pong has been going on 1 month. They take days to reply and they are obnoxious
The canvas I ordered was good. I also ordered the stars print with a frame. The frame is flimsy and has no glass or even plastic as protection for the print. I have emailed and the communication has been absolutely appalling. I have had to send emails to 3-4 different people send screen shots of payments and it has all been going around in circles and the issue is still not sorted. I have asked for a refund for the frame and the additional postage it costs and they go around in circles. I will certainly never be buying from this company ever again.
Based in Germany, not in Australia so very misleading. Print quality isn’t that great and the two pictures I chose look overly stretched and awful. The sizes are quite small too. Disappointed I went with this company as I really don’t think the quality is worth the price.
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With over 15 years of experience, Mypicture.com.au specializes in turning your cherished memories into stunning wall art and personalized home decor. From elegant, framed prints to vibrant canvas prints, we offer a variety of ways to showcase your favorite photos. Looking for something unique? Our personalized blankets add a cozy touch to your space, while poster prints, and sleek metal prints provide a modern way to decorate your home. Each product is crafted with attention to detail, offering the perfect combination of quality and affordability to bring your memories to life in style. Whatever your vision, Mypicture.com.au has the perfect solution to enhance your home with personal, meaningful artwork.See more
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