Booked a 3 bedroom property in South Shields which had sofa bed to accomodate 6 of us with prior communicationtgat we needed beding for sofabed. Arrived Thursday. The place was dirty with litter all over drive. The TV would not work but most importantly 1 bedroom not accessible and no laundry for sofa bed. Called and e mailed mypropertyhist company immediately. 2 of us had to sleep on sofa bed fully clothed. Eventually somebody turned up on Friday late afternoon - couldn't access 3rd bedroom either so with her there i had to shoulder the door to force open. The rep could not get tv to work either and claimed the place was recently cleaned which it was obviously not without any clean bedding for sofabed. She said she would come back to fix TV - she never came back and we left the house a day early. I since have e mailed the company for a partial refund 3 times without any response so had to resort to this in hope it provides action.
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