The customer service is non existent. Communication zero. I have been in my accommodation at Charles House Winckley Square in Preston for 10 days now. I reported a broken toilet seat and no internet. They don't care. There is no mattress on the bed, just two sponge pads, there is nowhere proper to sit to eat as the bar stools in the kitchen are the wrong height. The links do not work for clean bedding. I have also been advised that if I expect any clean linen during my 4 week stay, that I will have to pay additionally for it! The worst bit however is that the building is absolutely filthy disgusting, there are maggots and flies, litter everywhere, bags of garbage being left in stairwells and it smells absolutely terrible. I have just had to climb over bags of garbage to get into the bin store, as they threaten that if you are caught leaving bags on the floor they will deduct your deposit in full! This company is unreal! Buyer BEWARE!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
London's best Airbnb manager | My Property Host provides a fully managed, end to end, hassle free short let management service, helping our clients achieve maximum profitability | Now with free short let insurance.
