I have booked more than 10 stays with MPH and they have all been amazing! The customer service is 5* - every issue I have ever reported has been dealt with promptly (a missing cheese grater, vegetable peeler or tin opener always appears rapidly after reporting it). A big thank you to Nathan Brunt for his amazing attention to detail, efficiency in dealing with any and every query and his super fast response time :)To give context, I can be fussy and have traveled extensively and do expect a certain level of service. The reason I choose Stay Zeni as my preferred company to book with is their level of attention to detail - from reading the notes on my booking prior to arrival, to extras in the fridge, high speed internet, super clean apartments, reliable on-time check-ins and fluffy bedding, it is always an amazing experience.I would also like to highlight Zoe, Connor and Cherry who always answer the phone in a cheery manner and go out of their way to make sure every stay is a five star stay.
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London's best Airbnb manager | My Property Host provides a fully managed, end to end, hassle free short let management service, helping our clients achieve maximum profitability | Now with free short let insurance.
