Do not use this company at all costs,booked a stay in sidmouth at Stoneleigh holiday park ,upon arrival grass around the property was 3 ft high ,no host to meet us which we wouldn't of been aware of had we not phoned the host ,who then said we needed to pay a 35.00 pounds fee to be given the key safe code ( which we would not be given back).we let areselfs in to the property to find scratched flooring all over ,crumbs in the cupboard and fridge, a dirty rug on the floor which maybe if it seen a carpet cleaner would of come back to life but I think it needed to go in the bin.they did supply a hoover when I got this it it was full to the top with dust which i emptied, then out by the front door was a cupboard with a mop bucket in full of stinky dirty water .all under furniture was filth ,upon speaking to people on the site they said the cleaner was in there no longer than 5 mins before our arrival just enough time to make beds and leave some towels ,I am so glad we didn't part with the 200.00 pounds fee they asked for as no one was there to let us in ,we could of been blamed for existing damage,there is no numbers for you to contact in a emergency ,the apartment we rented was number 49 Stoneleigh park ,sidmouth ,I also suggest as a company you look in to what your so called cleaners are actual doing ,maybe you should send them on a collage course ,I will work for you if that's all you have to do is spend 5 mins cleaning and claim a full wage ,thank you spoiling what was meant to be a relaxing break
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