I dont understand my details not in your system, I used booking com is and booked 2 nights for my brother Kirt Henry, a first time visitor to Liverpool, and what a disappointment. The description of the hotel is wrong and misleading the address and name of hotel is wrong, I could not find the place despite using Google Map, I had to call to get direction into the hotel on arriving, someone open and give us the keys to the room, the room was not clean and the shower curtain was filthy, I ask for a new shower curtain, my brother stay only one night the next day i move him to a city centre hotel. I would not recommend anyone to use the hotel not hotel student hostel to me. no facilities no tv or basis , rated 1 star in my view.
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