Disappointing experience. Our Airbnb booking under another property management company was cancelled and I was told the property had been taken over by my property host. I was assured that I could rebook with them and I wouldn't lose my booking. However, my property host insisted that they weren't managing the property either, and so I spent the morning going between the two trying to find a resolution. Eventually I had to book elsewhere as I wasn't getting anywhere with either party and our trip is next week. Not sure which one of the companies is truly at fault but I shouldn't have had to chase this up myself, there should have been better communication between the two. A little ridiculous, honestly.
Claim your business profile now and gain access to all features and respond to customer reviews.
London's best Airbnb manager | My Property Host provides a fully managed, end to end, hassle free short let management service, helping our clients achieve maximum profitability | Now with free short let insurance.
