Absolute scammers! Avoid this company at all cost! I was silly to not read the reviews on booking.com before booking! Do not leave a security deposit they will not give it back to you!! They accused us over a week later that we had damaged a door during our stay and they need to replace it and said they would be charging our card an additional £326 without our consent. No evidence of the damage door was provided so I asked for photos. Approx 4 days later I received photos of a kitchen unit which had scratches on the surface and advised that these damages were not there before we arrived so the charges still stand! Absolutely shocking!!! Some funny looking door I tell you that!!! I had assured them the property was left how it was when we arrived. We also have video evidence of this as have to be careful as we stay out a lot due to work and come across these type of people on occasions. They have refused to give our security deposit back and I have had to report them for fraud! Please be careful…they are also on other platforms like air Bnb. Disgusting behavior and have seen from reviews they have done this many times before! Avoid at all costs!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
London's best Airbnb manager | My Property Host provides a fully managed, end to end, hassle free short let management service, helping our clients achieve maximum profitability | Now with free short let insurance.
