Ordered some MyProtein products for home delivery and it was sent to another address. When raising this to customer services they said I selected it to be sent to the other address. After challenging them on this and providing proof of my order for home delivery, they changed their story very quickly and blamed the courier. In addition to missrepresenting the situation, they never took any accountability or made any effort to find a solution. A real take it or leave it approach. Having been a MyProtein customer for some time, Im deeply dissapointed about the lack of transparency and also the lack of support.
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Myprotein er verdens største online brand inden for kosttilskud og træningstøj. Vi har branchen største sortiment og produktionsfaciliteter, samt kvalitetskrav som ingen kan matche.
For at sikre den absolut bedste kvalitet tester vi blandt andet alle produkter med 2 FT-NIR (Near Infra Red) maskiner, har E-tunger og næser for at sikre at smag, konsistens, kvalitet og aroma altid er den samme, samt samarbejder med “The British Retail Consortium”, der har certificeret Myprotein og givet os en AA Grade for fødevaresikkerhed.
Vi har altid vores kunders tilfredshed som første prioritet og ønsker at tilbyde bedste værdi for pengene, hvorfor din mening og feedback er meget vigtig for os.See more
