I made an order with some t-shirts in 2 different sizes so I could just return the sizes that didn't fit me. I've never experienced such bad customer service. I completed the return process and printed the label. When I got to the drop-off location they said that my label was invalid. I went home and contacted the customer service regarding this issue. All I've received is just the same message over and over again. Today I went onto the chat support on the website to hopefully solve this matter once and for all only to find out that when we got into the details of the case the employee left the chat.I've now called to 4 different courier companies in order to know whether my label was valid or not, and hopefully I can get rid of this parcel that I've been waiting to return for over a week.If you want to shop on the website, make sure you don't want to return ANY items cause this is the most unprofessional treatment I've ever experienced. I won't be using my money on their website again, that's for sure.
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Myprotein er verdens største online brand inden for kosttilskud og træningstøj. Vi har branchen største sortiment og produktionsfaciliteter, samt kvalitetskrav som ingen kan matche.
For at sikre den absolut bedste kvalitet tester vi blandt andet alle produkter med 2 FT-NIR (Near Infra Red) maskiner, har E-tunger og næser for at sikre at smag, konsistens, kvalitet og aroma altid er den samme, samt samarbejder med “The British Retail Consortium”, der har certificeret Myprotein og givet os en AA Grade for fødevaresikkerhed.
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