I placed an order on November 26, 2025, and as of December 18, 2025, I still have not received it. Despite being perceived as a reliable supplement brand, the customer service in this region is lacking. The confusion between the company and their delivery partner has delayed my order for over 20 days without any notification or alternatives. If they cannot provide customer support locally, they should reconsider their presence in this market rather than misleading customers with ineffective marketing. Instead of investing heavily in promotions and influencer marketing, they should focus on enhancing customer satisfaction through timely deliveries and quality products. I have yet to receive my refund or a satisfactory explanation for this inconvenience. I've had to escalate this issue on social media and consumer rights forums just to seek clarity. The website claims a delivery window of 4 to 7 working days, yet here I am after 20 days without any notification of a delay. If this is the norm, then this brand cannot be considered trustworthy.
Claim your business profile now and gain access to all features and respond to customer reviews.
