Firstly, the app needs more exercise options; it has very few. My clients faced numerous issues with the videos not playing. The support is non-existent. I downgraded months ago due to complaints from my clients about the app's shortcomings. I had to switch to a better-quality app, yet they enrolled me for another 12 months without my clients. Now, they charge me $22 every month since I downgraded to the basic plan just to retain a couple of clients, but they imposed a 12-month commitment on me. The application did not meet my expectations, and even after attempting to cancel, they denied my request due to the 12-month term while I pay for a subpar app without clients. If it works for someone else, that's great, but it was ineffective for me and my clients.
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