myrahpenaloza.com

2.5
2.5 Based on 21 reviews

...

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JH12
DONT BUY

DO NOT BUY FROM THIS COMPANY. THEY ARE A SCAM!!! After reading several other reviews and seeing thesame thing happen to other people about their orders, I am absolutely shocked! I placed an order on July 17th, on July 28th I reached out for order updates as I had not had any order updates. They emailed back and said this order will be SHIPPED END OF AUGUST. I told them to cancel this order because they DID NOT DISCLOSE THAT ITEMS ARE PRE ORDER!!! Olivia from support then emailed back and told me my order cannot be cancelled because they have a 24 hour cancellation policy. At the end of august I reached out again and asked for an order update, she then told me my order would be shipped 2ND WEEK OF SEPTEMBER!! I responded and said i’m super frustrated because they did not disclose this was a pre order item and I have waited over a month for it and I again asked her to cancel this order. She then told me that my order would be shipped 3RD WEEK OF SEPTEMBER. So 3 different times they gave me for when my item would be shipped. This is an absolute joke of a company. I’ll be having my charges disputed on my account for fraud.

1
Date of experience: Sep 05, 2023

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