Review Time
I’d give 0 if I could. Last May they sent my order and the garment had a fault in construction. For almost a year I’ve been emailing back and forth trying to get resolution. I’ve never experienced anything like it. A total lack of care and respect for customer experience. I’m feel I’ve been robbed if over $400. I’ve asked for either a refund or a replacement and it’s gotten nowhere after almost a year. I also think this cluster of recent 5 star reviews on here are fake. There’s no way.
I’d give 0 if I could. Last May they sent my order and the garment had a fault in construction. For almost a year I’ve been emailing back and forth trying to get resolution. I’ve never experienced anything like it. A total lack of care and respect for customer experience. I’m feel I’ve been robbed if over $400. I’ve asked for either a refund or a replacement and it’s gotten nowhere after almost a year. I also think this cluster of recent 5 star reviews on here are fake. There’s no way.
Amazing quality and my wife loves it!I bought my wife the Kuan Yin Playsuit (100% silk, botanically dyed) and she absolutely loves it. The fabric feels luxury and the fit is beautiful. You can tell it’s made with real care. Highly recommend!
I’m obsessed with Myrah’s clothing! I have made several purchases over the past two years, and they are by far my favorite items in my wardrobe, I live in them. The quality of each piece is stunning, beautifully made and unique. I’m in Canada, delivery was around 2 weeks, always easy purchase and delivery process. I can’t recommend Myrah Penaloza enough, would give her 10 stars. Can’t wait for my next order 💕
i wish i would have read these reviews before purchasing. I've been waiting 1 month and no one is responding to my emails, I'm sure i also got scammed. I'm going to call my credit card company and dispute. this sucks that there are still people scamming hard working people, i hope they get their "karma" since they say their company is rooted on spirituality. this is sad
DO NOT ORDER - seriously, absolute SCAM! I ordered an outfit, took two months, but did arrive. The quality was very different from what was pictured so I asked about exchanging and they said for me to send it back, and I had to pay to send it back, so I stupidly did and provided the receipt and tracking, then nothing. I filed a dispute and suddenly they email claiming they are refunding me. Lies. They never refunded me and are now fighting the dispute even though I have evidence of sending the clothes back, proof of delivery, and no communication.
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