WARNING... TOTAL SCAM OPERATION. MANY COMPLAINTS SUBMITTED VIA BBB. WARNING: Please check the Better Business Bureau profile for this company. I highly recommend avoiding them.
12/26/25: I attempted to cancel my order immediately after placing it. I spoke to their Customer Service Agents twice. Both stated the order hadn't "posted," so they could not cancel it. It appears orders only "post" after hours to prevent cancellation.
Follow-up Call: The third time I called, I was automatically transferred to a bot, which then transferred me to a voicemail box that was not receiving messages.
Refusal of Order: I wrote to customer service stating I would refuse the package if it wasn't cancelled. They urged me not to refuse it and promised to initiate a return and refund upon receipt.
The Fraud: I believed them, but they charging me for return shipping and a restocking fee. Furthermore, they signed me up without my consent for a $42 per month membership fee.
I have filed a fraud complaint with my bank as well as the executive resolution team. I will also send complaints to the BBC:
bbb.org › file-a-complaint
and FTC.
ReportFraud.ftc.gov
If this happened to you, do the same immediately.
Claim your business profile now and gain access to all features and respond to customer reviews.
Natural solution to aid chronic knee pain
