mysa-london.co.uk

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1 Based on 121 reviews

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Simon
Appalling

Ordered 3/11. No information that the product was to be shipped from China. Tracking showed product received by EVRi on 18/11 who promptly lost it. I had to contact them and it was confirmed that the barcode hadn't been scanned since that date and a search of the receiving depot had been instigated. Finally, Royal Mail was given the task of delivering the finally located package which was delivered this afternoon 29/11. Absolutely unprofessional customer care. Cannot recommend.

1
Date of experience: Nov 29, 2025

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