mysa-london.co.uk

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1 Based on 121 reviews

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Average Rating

1

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5

121 Reviews

5 Star
1%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
99%

All Reviews

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Eve Baker
Wanted to support a local business, not a fraudulent operation

Like many others, I've fallen victim to this scam. The website claimed to be a shop in London planning to shut down, complete with a photo of a supposed storefront. However, the image used was from a location in Milan, which should have raised red flags. I will be canceling my order and reaching out to my credit card provider for a refund. As another reviewer wisely pointed out, instead of getting upset, seek retribution.

1
Date of experience: Dec 21, 2025
Misleading product description

I ordered a fine wool jumper as shown on the website, but what I received was a garment made of 95% polyester and 5% elastane. It looked nothing like the images online, which was quite frustrating.

1
Date of experience: Dec 20, 2025
Rendell Brown
Missing label on the shirts

I ordered two plaid shirts that arrived today. They fit well, but there's no label at the back. They were advertised as fleece-lined, yet they feel more like a duvet cover. I've just seen other reviews and realized this is a scam. Regulatory authorities should intervene to stop this fraudulent trading. At least my items arrived, but they aren't worth the £45 each; more like £15 at best. THIS MUST BE STOPPED!

1
Date of experience: Dec 20, 2025
Destiny Brooks
Received a cheap substitute instead of a wool jumper

I ordered a fine wool jumper as advertised, but what I received was a garment made of 95% polyester and 5% elastane. It looked nothing like the pictures on the website, which was incredibly frustrating.

1
Date of experience: Dec 20, 2025
Wilfred Powell
Avoid this scam!

This is a scam! Absolutely avoid!

1
Date of experience: Dec 20, 2025
Celinda
Do not purchase from this seller

I sent numerous emails; do not buy from this company. It's not even based in London but in China. I've lost my money, the product hasn't arrived after a month, and they won't issue a refund. I've been cheated right before the holidays; this seller should be banned.

1
Date of experience: Dec 20, 2025
Paddy L.
Criminal operation... don't get upset, get even.

This is a premeditated criminal operation. You will not receive what you expect, only subpar items. However, don't lose hope; contact your bank, dispute the transaction, and get your money back immediately, regardless of whether you used a credit or debit card. The seller will not contest the chargeback, so instead of getting mad, get even.

1
Date of experience: Dec 20, 2025
Marta Bell
Ordered a leather makeup bag

I ordered a leather makeup bag that took weeks to arrive. It was supposed to be leather, but it's absolute rubbish. You could find better quality for a pound. Avoid this seller; you will only be let down.

1
Date of experience: Dec 19, 2025
Kate Price
Ordered a dress for a holiday event... what a disaster!

I ordered a dress for a holiday event, and honestly, I wasn't expecting much, but I was still disappointed. It turned out to be a thin cotton jersey dress with a flimsy sparkly sleeve... absolutely dreadful. If I hadn't been so let down, I might have laughed.

1
Date of experience: Dec 18, 2025
Muriel W.
DO NOT PURCHASE ANYTHING FROM THIS SELLER

There is absolutely no way to return items. The phone number doesn't work, and the email address is also non-functional, yet you are directed to both for obtaining a returns label. Therefore, my advice is to avoid buying anything from this seller. I wouldn't even rate it one star. I received boots that were clearly not the ones shown during my selection.

1
Date of experience: Dec 18, 2025

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