Terrible company if you need to return a ITEM of clothing its impossible,they will try and send you the same item either bigger or smaller free of change and if you decline that they want £10 to send yours back then will see if its satisfactory before you get a refund in 30 days or more. Also good luck if you need to email them as it just keeps coming back as an error YOU'VE BEEN WARNED STAY CLEAR
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