Worst Customer Service ever. We have been trying to reach them about a couple of concerns that involves our bill. They are unreachable over the phone and can only support through chat. They just kept on delaying the concern by asking us to fill out a bunch of forms all the time. At the end of all the customer service chat, they will ask you to complete a survey. Ive been giving them all 5 star which I regret now cause my concern has not been catered at all. Its been weeks and none fixed my concern. I have stopped using my Sky account and requested cancellation so we don't get billed but they kept ignoring us. We do not need the service anymore. But they wont cancel it. No one we can speak to. Cause they do not accept termination of accounts and they kept the bill on. Which I will raise a concern higher soon enough.
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