I ordered for the first time (ski suit, on sale). It came with a stain (I provided the pictures to the customer service and it is clear from the photos but they wrote that they don't see it) and also it was too small. I was shocked with the exchange fee - 50 £ (35 £ if I return without exchange). I decided to return and regret this purchase very much :( One more thing, I'm trying to put a photo of a stain here, but system won't allow it. The same happened when I tried to book a return so I needed to contact customer service and then they fix it after, so I finally book a return. Sending this back and paying 35 £ for returning the suit with a stain.
Claim your business profile now and gain access to all features and respond to customer reviews.
