Can you explain exactly how are you supposed to ascertain if an item is fit for purpose (in this case it was wholly inadequate in both texture and ‘feel’ for £25 of my hard earned money). I think it’s fair to expect an item of value, warmth and half decent quality for that sum? I think items that are deemed insubstantial should be able to be returnable within the week of delivery. When clearly obvious it is unworn, untouched and barely opened. This is not only a waste of time & money but I’m disappointed in the lack of customer support. It is Interesting to note you seen quite capable of responding on this platform but failed to respond to my email? Leopard print gaitor & neck protector. Appalling quality - really thin, flimsy and ‘cheap’ feeling. Expensive for what is offered. Also, be warned…. you can’t return it if you don’t like it - utter waste of money.
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